Before even beginning to write your post, first choose if your topic is a question or a conversation and decide where you want to post:

Now that you know what type of post you want to create and where you want to post, let’s get started!

Create an engaging title

Now you will have to define a title for your topic - choose a title which is short but descriptive. It should summarize what your topic is about: include the name of the product/feature, if applicable. This way other users can see directly if they are able to help you.

Include the bottom line first. Ensure the reader understands the update after the first line.

The title should also clarify the sense of urgency: is it crucial that you receive feedback immediately or is it okay if this is a continuous conversation?

Describe what your topic is about

Describe your message with as much detail as possible. Other users can help you better when they know what you are trying to do (and where you do not get any further). Please don't share any private information (Email address, phone number, etc.), as all this information will be shared in public.

Tip: Use Bold, Underline and Italic so that your description is easy to visualize

Length of description: The more concise the better=quality over quantity. Try to add as much detail while sticking to the point. Recommended: 250-300 words or less. 

What kinds of posts should I create?

There are a few different types of content that you could create on the community. Here are some ideas:

1. Questions: Questions are encouraged - You can ask questions about your use case or about the community or about monday.com in general! Follow all the steps in order to create an engaging question so that your peers can help respond. You can ask your question in a group or in the Product Q and A section. 

2. Milestones within your company/team: Whether it’s a solution, or a new partnership, or a recent accomplishment, we want to hear about it! Please post in our Partner Fun section, or share it within one of the groups. 

3. Ideas: If you want to simply share an idea or have a conversation about a specific topic, you can also share this in the Partner Fun section, the product Q and A or in one of the groups. All ideas and conversations are welcomed and encouraged. 

Add Tags

When possible, add tags that describe your topic in keywords. This will help other users to find your topic a lot quicker.

Use of media & tools

Images & Videos

It’s encouraged to use any materials that will help visualize the description. Whether it’s a screenshot, recording, picture, gif, youtube video, etc. any media will help with the engagement of the post. 

Take note of the placement of your media: If you add a large image or video in the middle of the text, other readers may not be able to see that they have to scroll down to see the rest of the post. 

Other Tools

Play around with the different tool options in order for your content to pop. 

The use of colors, font sizes and emojis can be cute and meaningful ways to organize your post. 

The use of hyperlink, quotes, polls, embedding, tables, horizontal lines and spoilers can really help with visualization and conveying your message.

Check out our article on how to captivate your audience:

Should there be any questions or problems, please let us know!