Hi @Yaelsh
The first time I used MFA it worked fine but I now can’t seem to get my Authentication codes. How do I reset MFA?
Thank you in advance.
Hi @Yaelsh how can we have the QR code appearing again to allow us to scan?
Hi @Yaelsh how can we have the QR code appearing again to allow us to scan?
How do we reset our login? Can someone please help urgently? As year end is not a good time to get no access to salesforce. Thanks!
@eli @Yvonne Xu @Nir @Yaelsh
Hello @Yaelsh!
Since monday.com has implemented MFA for access to the monday Partners Portal in Salesforce (which is great!), it would be really cool if the portal remained logged in for a while.
I don't know if this happens with other partners, but we have to log in and use the authenticator app every time the browser or tab is closed and reopened.
Best regards,
Thanks a lot guys for the feedback! @bernardoalmeida .
How long after you are logging in you have to log in again?
i think that the session stands for around 12 hours but i can double check!
Hello @Yaelsh,
Thanks for getting back to me.
In my experience, as long as I keep the browser tab open, the system stays logged in. However, if I close the browser or the tab, I have to log in again, no matter how long since the last login. The problem also occurs with all my coworkers I've spoken to.
Maybe Salesforce isn't creating a cookie or some process to keep the user logged in after the browser closes.
Apparently the configuration on my end is correct, as I tried several options before sending the previous message.
Is there anything I can do here about this?
Thanks a lot!
Best regards,
@Yaelsh
Hi Yaelsh,
I can’t log in to Monday Salesforce since 2 factor authentication came in – I can see the codes on my phone but they are not working as validation codes??
Can you help?
Paul
@Yaelsh
Hi @Yaelsh
I have the same problem as many of the above people but can’t see your replies. (I am also techically daft!)
I can’t log in to Monday Salesforce since 2 factor authentication came in – I can see the codes on my phone but they are not working as validation codes??
Hi Partners! Important update to all of you here 
In terms of security effort, we are doing in monday.com, From now on you will have to use Multi-Factor Authentication to log into your partner portal.
what does it mean?
It means that in the login stage to your portal we will have another authentication to make sure that the person who is being log in is actually you :)
We created a short playbook that will cover how to set it up from the first time.
Please follow this playbook to set up your authentication >>
https://docs.google.com/document/d/1sPH2JtrwV-xjnlH_szrXBNfgfGCdrCrsMYtblvOPzU8/edit
Please help, authentication code not working and can seem to find how to reconnect again for authentication app. PLEASE HELP.
